Do you have questions for our customer service? Please check the "Frequently Asked Questions" first.

Your questions were not answered in the FAQs? You are welcome to contact our Customer Service Centre team via the contact form. Please select the appropriate contact form for your concern:

General complant, other    

Receipt    

Refund    

Season ticket    

Cancellation season ticket    

Online Reservation

Do you have questions about data protection? You can find information on the subject of data protection in our privacy policy.
You are also welcome to contact our data protection department for all data protection inquiries (including video requests, deletion requests, etc.), comments and complaints via the contact form. Please select the button below to fill out our contact form

Data privacy